Refund and Cancellation Policy

This Refund and Cancellation Policy applies to all subscriptions and purchases made through the Ace Easily Platform.

1. Subscription Plans

Ace Easily offers subscription plans that may include:

• monthly subscription
• quarterly subscription
• annual subscription

Each plan provides access to specific features such as practice tests, learning modules, and analytics.

2. Auto-Renewal

Subscriptions automatically renew at the end of the billing cycle unless cancelled before the renewal date.

By purchasing a subscription, you authorize Ace Easily to charge the applicable subscription fee using your selected payment method.

3. Cancellation

Users may cancel their subscription at any time through their account settings.

When a subscription is cancelled:

• the cancellation will take effect at the end of the current billing cycle
• users will continue to have access to the services until that time

4. Refund Policy

Except where required by law:

• subscription fees are non-refundable
• partial billing periods will not be refunded

However, Ace Easily may grant refunds in limited circumstances including:

• duplicate payments
• technical errors in billing
• service outages that significantly impact platform access

Refund requests must be submitted within 7 days of the charge.

5. Promotional Offers

From time to time Ace Easily may offer:

• promotional discounts
• free trials
• limited access features

These promotions may be subject to additional terms disclosed at the time of the offer.

6. Chargebacks

Users are encouraged to contact Ace Easily support before initiating a chargeback with their bank or payment provider.

Fraudulent or abusive chargebacks may result in account suspension or termination.

7. Contact for Billing Support

For subscription or billing questions please contact:

Ace Easily LLC

Email: admin@aceeasily.com